Terms of Purchase for Hydro Flasky

Welcome to Hydro Flasky! These Terms of Purchase govern your purchase of products from our website (www.hydroflasky.com). By placing an order with us, you agree to comply with these terms. Please read them carefully before making a purchase.

1. Order Placement and Acceptance

When you place an order on our website, you are making an offer to purchase the selected products under these terms. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

If your order is accepted, we will send you a confirmation email with details of your order, including your order number, items purchased, total amount, and shipping information. This email serves as acknowledgment of your order but does not constitute a final acceptance until we have processed and shipped your items.

2. Pricing and Payment

  • Pricing: All product prices are displayed in United States Dollars (USD) and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time, but the price charged for your order will be the price displayed at the time you place your order, subject to any errors or omissions.
  • Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our website. By providing payment information, you warrant that you are authorized to use the payment method and that the information is accurate.
  • Payment Processing: Payment is processed at the time you place your order. If your payment is declined, your order will not be processed, and we will notify you via email to resolve the issue.

3. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays.
  • Delivery Time: Once shipped, delivery is estimated to take 6-12 business days, regardless of the destination. Delivery times are approximate and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier issues.
  • Shipping Carriers: We use trusted third-party shipping carriers to deliver your orders. You will receive a tracking number via email once your order has been shipped, allowing you to monitor the status of your delivery.
  • Shipping Address: It is your responsibility to provide a accurate and complete shipping address. We are not liable for orders delivered to incorrect addresses due to information provided by you. If an order is returned to us due to an invalid address, you may be responsible for additional shipping charges to resend the order.

4. Returns and Refunds

  • Return Period: We offer a 60-day return policy for unused, unopened, and undamaged products. To be eligible for a return, the product must be in its original packaging and include all accessories.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with instructions on how to return the item. You are responsible for the cost of return shipping, unless the return is due to a defect in the product or an error on our part.
  • Refunds: Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card issuer to reflect the refund in your account.
  • Non-Returnable Items: Customized products or items that have been used, damaged, or altered are not eligible for return or refund, unless defective.

5. Product Availability

All products are subject to availability. In the event that a product you ordered is out of stock, we will notify you via email as soon as possible and offer you the option to either wait for the product to be restocked, select a substitute product, or receive a full refund for the out-of-stock item.

6. Limitation of Liability

Hydro Flasky shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to loss of use, loss of profits, or delays in delivery. Our total liability for any claim related to your order shall not exceed the total amount paid for the products in question.

7. Changes to Terms

We may update these Terms of Purchase from time to time. Any changes will be posted on our website, and the “last updated” date will be revised accordingly. Your continued use of our website or placement of orders after the changes take effect constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact our customer service team at:

Email: [email protected]

Last updated: August 14, 2025