Privacy Policy for Hydro Flasky

At Hydro Flasky, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.hydroflasky.com), purchase our products, or interact with our services. By using our website or engaging with our brand, you agree to the terms of this policy.

1. Information We Collect

We may collect two types of information: personal information (data that identifies you) and non-personal information (data that does not identify you).

  • Personal Information: When you make a purchase, create an account, or contact our customer service, we may collect information such as your name, email address, shipping address, billing address, phone number, and payment details (e.g., credit card information). This information is necessary to process your orders, deliver products, and communicate with you about your purchases.
  • Non-Personal Information: We automatically collect non-identifiable data when you browse our website, such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referral sources. This data helps us improve our website functionality, understand user behavior, and enhance your overall experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping, delivery, and payment processing.
  • To communicate with you about your orders, account updates, and customer service inquiries (via email, phone, or other contact methods you provide).
  • To improve our website, products, and services based on user preferences and feedback.
  • To send you marketing communications (e.g., newsletters, promotions, or product updates) if you have opted in to receive them. You can unsubscribe from these communications at any time using the link provided in the emails.
  • To protect against fraud, unauthorized access, or other security risks, and to comply with legal obligations.

3. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for all data transmitted between your browser and our website, especially during payment processing.
  • Restricted access to personal information by authorized staff only, who are trained in data protection practices.
  • Regular security audits and updates to our systems to prevent vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to minimize risks.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our business, provided they agree to protect your data and use it only for the purposes we specify. These third parties may include:

  • Payment processors (e.g., credit card companies) to process transactions securely.
  • Shipping and logistics providers to deliver your orders.
  • Email service providers to send transactional or marketing communications (if you have opted in).

We may also disclose your information if required by law (e.g., to comply with a court order, subpoena, or legal investigation) or to protect our rights, property, or the safety of our customers or others.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can review and update your personal information by logging into your account on our website or contacting us at [email protected].
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us.
  • Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations (e.g., retaining records for tax or order history purposes). To make such a request, contact us at [email protected].
  • Withdraw Consent: If you provided consent for us to use your information for specific purposes (e.g., marketing), you can withdraw that consent at any time, though this may affect our ability to provide certain services.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (e.g., web beacons) to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track website usage, and personalize content.

You can control cookies through your browser settings, where you can choose to block or delete them. However, disabling cookies may limit certain features of our website (e.g., remembering your shopping cart or account details).

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, environmental organizations we support). This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided information to us can contact us at [email protected] to request removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will revise the “last updated” date at the bottom of this page and post the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Last updated: August 14, 2025